You’ve arrived here as you entered a web address associated with fairfieldhousing.co.uk

As a Kingdom tenant, you will find all of the information, help, support and advice you need on our website. Please feel free to have a look around.

You will also find some useful information below:

Customer Services: 01592 630922

Email: customerservices@kha.scot

Emergency Repairs: 0131 608 2009 (Logie)

0141 766 3333 – (Gas Call) gas heating repairs (Auchterarder, Fairfield Estate, Canal Street, Rutherford Court and Muirton)

0330 2020444 – (Saltire Facilities Management) gas heating repairs (Perth & Kinross all other areas)

Paying Your Rent

We offer our tenants various ways in which they pay their rent, with 24/7 online and phone options as well as a range of ways to pay in person. So you can choose the best payment method for you.

Online

Our online payment option is one of several payment options we offer via allpay. It only takes a few minutes to register online at www.allpayments.net for this service, and you will be asked for the details on the allpay card that we have issued you. After that you can pay with your debit or credit card.

Direct Debit via allpay

If you have a bank or building society current account, you can opt to pay your rent by Direct Debit. You will need to register with allpay to set up your Direct Debits. Visit www.allpayments.net for more information.

Phone app

You can make debit or credit card payments to your rent account using the allpay payment app, which is available to download for free for Apple and Android smart phones. Visit www.allpay.net/app for more information.

Text message

You can use your payment card and debit or credit card to register for this service at www.allpayments.net/textpay. Text ‘pay’ plus the text code provided to you during registration along with the amount you want to pay and your password (the last four digits of your debit or credit card) to 81025.

By phone

Have your payment card and pen and paper handy with your debit or credit card when you dial 0844 557 8321 for our automated phone payment service, available 24/7. Each time you use this automated service you will be given an authorisation code as proof of payment. Please keep a note of this code.

You can also pay over the phone using your debit or credit card by calling our office on 01738 630738 during opening hours.

In person at outlets

You can use your payment card or barcoded bill to pay at any outlet displaying one of the following signs:

• You can pay in cash at any store displaying the PayPoint logo.
• You can pay at any Post Office with cash, cheque or your debit card.

In person at our Perth office

You can pay by debit or credit card in person at our office at 5 Fairfield Avenue, Perth, PH1 2TF during opening hours or you can call during office hours on 01738 630738.

The Fairfield Facebook and Twitter accounts have now closed. Please follow Kingdom’s social platforms to stay up to date with the latest news:

• Facebook: facebook.com/KingdomHousingAssociation
• Twitter: twitter.com/kingdom_ha
• Instagram: instagram.com/kingdomhousingassociation

Perth Local Office Opening Hours:

Monday – Thursday: 9:00am – 4:30pm

Friday: 9:00am – 4:00pm