Customer Engagement at Kingdom
At Kingdom Group, we believe it is important for our customers and service users to have a voice in how our services are shaped and delivered.
There are a range of ways to get involved, and you can choose the level of participation that suits you best. If you would like to take part, please join our customer participation list so we can understand which activities you are interested in.
Click here to get involved. If you’d like more information, get in touch with us by emailing customerservices@kha.scot or calling 01592 630922.
Here’s some activities you can get involved in:
Customer Scrutiny Panel
Local Voices
These informal meetings will be held in your local area every two months and are designed to provide a friendly, relaxed space where you can talk to us about the issues that matter most to you.
Your Monthly Voice
Sign up to receive a short survey every month. You’ll only be asked to complete the survey if you have received a service from us during that month. We value all feedback as it helps us understand what we’re doing well and where we can improve.
Policy Reviews
Take part in reviewing our policies and have your say on how they can be improved. These sessions may be held either in person or online, giving you flexible ways to get involved.
