EMERGENCY CONTACT DETAILS:
Non gas related repairs – 01592 632632
Gas heating repairs (west area, Glenrothes, Kinglassie & outwith Fife) – Gas Call 0141 766 3333
Gas heating repairs (east area & Thornton) – Kingdom Gas 0800 389 9463
Please note that this class of repair is intended to deal with genuine emergencies which are likely to cause property damage, injury or death.
An Emergency Repair is any situation where:
- works are required to make a property safe.
- there is a safety risk to the tenant or other members of the public.
- there is a risk of property damage
Please remember that if you live in a new property which is under 1 year old and you have an emergency outwith office hours you should refer to the numbers provided in the Guide to Your New Home issued to you at allocation.
All non emergency repairs should be reported using the online form or by contacting us during normal working hours.
Bogus Callers – Please ensure you check identity cards before you allow any staff into your home, if you are unsure whether they are genuine, ask them to stay outside until you call us to check!