My Kingdom is a fast, easy and convenient way for you to manage your tenancy account and contact us.
Available 24 hours a day, 365 days a year, with simple access to a range of services, My Kingdom is an online service for our tenants that allows you to access information about your tenancy.
If you don’t have a My Kingdom account set up yet, click the button below. All we need is your tenancy address and your contact information.
My Kingdom puts you in control. You can access My Kingdom safely and securely from any smartphone, computer, laptop, or tablet.
With My Kingdom you can:
- Contact us by chat
- Send us a message and attach photos or documents
- Raise a case to report any neighbour concerns
- Let us know what we’re getting right by sending us a compliment
- Let us know how we can do better if we don’t meet your expectations
- Report a repair and upload photos
- View any repair requests and the status of your repair
- Update your personal details including adding a photo if you want to and your contact preferences
- Upload any supporting documents
- Check your rent account balance
- Pay your rent
- Print, view or download your rent statement
- View your tenancy documents that we have saved on file
- Check the status of any service requests
- Complete an electronic form for support and advice