Kingdom Housing > Repairs > Report a Repair

Report a Repair

We recognise the importance of implementing an efficient and effective repairs service.

You must report to us, as soon as reasonably possible, any damage to your home, the common parts or loss or damage to our property.

You can do this in person by visiting any of our offices, by telephone or via My Kingdom online.

Where you have given us a mobile number, we will contact you by text to confirm any repairs appointments, with a reminder text being sent 2 days before your appointment.

Please click below for further information on how to report a repair.

Any EMERGENCY repairs outwith normal working hours should be reported by calling:

01592 632632 – non gas related repairs

0141 766 3333 – gas heating repairs (west area, Glenrothes, Kinglassie & outwith Fife)

0800 389 9463 – gas heating repairs (east area & Thornton)

Please remember that if you live in a new property which is under 1 year old and you have an emergency outwith office hours you should refer to the numbers provided in the Guide to Your New Home issued to you at allocation.

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