It has been another busy year for our Tenant Scrutiny Panel who we would like to thank for continuing to play a key role in influencing decisions across the organisation. As well as regularly attending events, monitoring customer satisfaction and shaping the ways that we engage with you, the Panel has conducted an inquiry into our private gardening service. This has led to a number of improvements being approved by our Board of Management, including appointing two separate contractors and leveling costs for all those who benefit from the service. 

We will be looking to expand the Tenant Scrutiny Panel next year, so if you live in one of our social rent homes and would like to find out more or are interested in volunteering to become a member then please let our Tenant Participation Team know by emailing tp@kha.scot.