Kingdom Housing / News Archive / Telephone Downtime

Telephone Downtime

We are carrying out essential staff training to support the implementation of a new Customer Management system.  We appreciate your patience while we train our staff teams.

We will continue to provide digital services throughout the downtime.

We will close our Customer Service telephone lines on the following dates / times:


  • Wednesday 7th Sept             9am – 12 noon
  • 20th, 21st, 22nd, 23rd Sept   3pm – 5pm
  • 27th, 28th, 29th, 30th Sept    3pm – 5pm
  • Monday 3rd Oct                     9am – 2pm
You can contact us via email, Messenger or your My Kingdom account.  If you have an emergency repair, please leave a voicemail and the team will pick this up.