Live Chat is here!
We’ve launched an all-new way for you to get in touch with us when you next need help, advice or support. With Live Chat, you can chat directly with a customer advisor.
Live Chat is available Monday to Friday, 9am-5pm, but we’ll review that in October based on your feedback and on demand.
To get started, just click the Live Chat button on our homepage.
Live Chat is fast, free and available on any device connected to the internet. If you’re reading this, you can use Live Chat!
With Live Chat you can ask us questions and receive real-time advice and information.
Our customers and tenants can use Live Chat for support and advice on:
- Housing options
- Housing applications
- Tenancy services e.g. energy advice, sustaining your tenancy
- Money advice and rent account
- Neighbourhood concerns
- Tenant participation activities
- Tenancy permissions
- Development programme