Kingdom Housing / Resources

Resources

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There is a total of 130 documents in this section.

Complaints Handling Procedure – Customer Guide

Complaints Handling Procedure - Customer Guide

Download: Complaints-Handling-Procedure-Customer-Guide.pdf

Compliments & Complaints Policy

Compliments & Complaints Policy

Download: Compliments-and-Complaints-Policy.pdf

Corporate Plan 2024 – 2029

Corporate Plan 2024 - 2029

Download: Kingdom-Group-Corporate-Plan-2024-2029.pdf

Customer Engagement Framework

Customer Engagement Framework

Download: Customer-Engagement-Framework.pdf

Customer Participation Opportunities

Download: Participation-Opportunities.pdf

Data Retention Guidelines

Data Retention Guidelines

Download: Retention-Guidelines-Reviewed-October-2024.pdf

Decant Policy

Decant Policy

Download: Decant-Policy.docx-1.pdf