Rechargeable Repairs for Tenants:

Tenants and Landlords obligations regarding repairs are stated in your Tenancy Agreement and the Tenants Information Pack.

We can carry out repairs deemed to be a tenant’s responsibility, however the cost of the work will be recharged to you as the tenant. You will be advised that they will be recharged, and the likely cost of the repair.

We may allow you to make arrangements to repay rechargeable repairs over a period of time. This agreement will be made prior to any work being undertaken, where possible.

If you subsequently fail to repay any outstanding debt, we will pursue the debt, in accordance with our Rechargeable Repairs and Debt Recovery procedures.

Rechargeable Repairs for Sharing Owners and Owner Occupiers:

In normal circumstances, sharing owners and owner occupiers are responsible for arranging and financing their own repairs. In the case of flatted developments, and in particular common repairs, where we are factors, we will arrange for the common repairs to be carried out by our contractors and recharge for the works in accordance with the factoring agreement.

We will pursue any sharing owners and owner occupiers who fail to repay any outstanding debt, in accordance with our rechargeable repairs and debt recovery procedures.